Business process automation services.
I build workflows that move requests, documents and data between your people and systems. Automate approvals, reports and routine follow-ups with the software your team already uses.
A free first review. No obligation. Start with one process.
Automate the steps your team keeps repeating.
Tell me where work gets copied, delayed or rebuilt. I map the process and connect the steps that can run reliably.
Recurring reports
Collect inputs, check the data, run calculations and send the finished report on schedule. Keep exceptions visible for review.
Requests & approvals
Capture required information, route it to the right person, send reminders and record the decision. Keep the approval itself with your team.
System handoffs
Move information between email, forms, spreadsheets, Microsoft 365, Business Central and other systems through their available connectors or APIs.
Documents & follow-ups
Extract useful fields, organize files, update records and trigger the next step. Flag missing information instead of passing it along unnoticed.
From an emailed request to an approved record.
A practical example of how intake, approvals and record updates can fit together. The tools and steps depend on your business.
Chase the missing pieces
Requests arrive in an inbox. Someone checks the details, follows up for approval and retypes the result into a spreadsheet or business system.
Connect the routine steps
A form captures the required fields. A workflow assigns the reviewer, sends reminders and updates the agreed destination after approval.
See what needs attention
Your team can see the request and its status. Missing information and failed updates go to a named person, while approved requests move forward.
A working process, with a clear handover.
I work directly with you from the first review through the build. The scope starts with one defined process and its real inputs, rules and exceptions.
A clear plan
A process map, the systems involved, what should run automatically and where a person still needs to decide. I confirm access and licensing requirements before the build.
A tested workflow
The agreed automation, checked against normal cases, missing information and failed steps. Notifications make exceptions visible to the right person.
Notes your team can use
A walkthrough and handover notes covering how it runs, who owns it and what to check when something needs attention.
My background is in finance, accounting and operations, where these repetitive tasks were part of my own work. Wasala Ops is a small Michigan business: you work directly with the person mapping and building your solution.
More about how I workA few practical questions.
Do I need to replace my current software?
I start with the tools you already use. I check available integrations, access and licensing first, and explain any limits before recommending a build.
Can you start with just one process?
Yes. One report, approval workflow, intake process or system handoff is a useful starting point. The first review helps identify a manageable scope.
Will the automation make decisions for my team?
We agree on the rules and approval points before building. People retain the decisions that need judgment, and exceptions are routed for review.
What happens in the free audit?
We review what your team does today, the systems involved and where the manual work repeats. I’ll explain what looks worth automating and a realistic next step. You do not need a technical specification.
Show me the process your team keeps repeating.
A rough explanation is enough. Tell me which tools you use and where the work slows down. I’ll review it directly.
Prefer to talk? Call or text (248) 843-3296, or email booking@wasalaops.com.